BHRS (Baltic Hospitality & Retail Systems) OÜ is an international information technology development company that offers software and hardware solutions to the hotels and restaurants since 1996 and from 2013 also to the retail sector in Estonia, Latvia and Lithuania.

The mission of BHRS OÜ is to offer high quality integrated IT management solutions for hospitality and retail industry in Baltic countries and guarantee high-level customer satisfaction. Our product range has systems specifically created for both - large scale operators and smaller accommodation, catering and retail companies.

We offer the advanced information technology products of Oracle Hospitalty. BHRS also aims at achieving and maintaining customer satisfaction through high quality customer service.

The head office of BHRS OÜ is located in Tallinn, where the company is managed from. The branch offices, whose main task is to ensure 24/7 maintenance services in the other Baltic States, are located in Riga and Vilnius.

BHRS is the representative of the internationally known and acclaimed Oracle company Hospitality in Baltic States. Oracle Hospitality products are the most widely used management systems of major hotel and restaurant chains worldwide.

The products represented by BHRS OÜ are:

Fidelio Suite8 - a management system for small, medium-size and large hotels
Opera - a management system for large hotels and hotel chains
Bella Vita - management system for recreation centres’ & SPA hotels
Micros 3700, Micros e7 - cash register systems and software for catering and entertainment enterprises
Micros Retail – Kachng, XStore -
software for large, medium-size and small retail enterprises
Bartech - automatic minibars for accommodation enterprises
Hewlett Packard - servers, computers, cash terminals, etc

BHRS customers include the world’s largest hotel chains such are Rezidor Hotel Group, Accor, Fairmont and others, as well as the most prominent hotel chains in the Baltic region Tallink Hotels, Meriton Hotels, Kolonna Hotels Group, Wellton Hotels Group, Centrum Hotels Group, etc. – and smaller hotels, spas, manors, restaurants, cafes and fast food venues.

BHRS offers its customers preliminary training and on-going training on the systems. Training is organised and implemented by specialists in their field.

High quality customer service includes 24/7 customer support and continuous system maintenance.