Baltic Hotel and Restaurant Systems OÜ


Tartu road 18,
10115 Tallinn, Estonia
Tel: +372 661 6662
Fax: +372 661 6665
e-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it.

24/7 Support
Fidelio, Opera, BellaVita
+372 661 6663
+371 67781311
+370 52058655
+372 661 6664
+371 67781311
+370 52058655

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The ruggedised and powerful MICROS 3700 Point-of-Sale system is designed for optimised speed of service and enhanced guest experiences. Beyond all standard POS functions, the MICORS 3700 POS offers a vast range of functionality for process optimisation and increased level of service and guest satisfaction.

Its intuitive user interface leads even untrained staff through the selling process - driving up revenue by increasing the average guest ticket through suggestive up-selling prompts.

The standard configuration already includes the following functions:

  • Case management
  • Table management
  • Scheduled price management
  • Scheduled (de-)activation of articles
  • Freely configurable automatic discounts on e.g. quantity, price, a combination of quantity and price or articles and article groups; semi- or fully automatic
  • Connection to liquid drink dispensers
  • Free definition of article groups / report groups
  • Simple configuration of articles (SLU groups)
  • Freely configurable tracking down to article level for highly detailed controlling
  • Create menus including automatic information display of ingredients
  • Waste module
  • Conversational Ordering Module (COM): an innovative module that has been developed with the aid of psychological research. The ordering process at the POS is completely aligned to the ordering process of the customer. COM allows your staff to easily change menu items without the need of time-consuming cancellations. COM displays alternatives or menu items that have not been ordered yet.
  • Smart keys for clearly laid out displays
  • Integrated system control for cancellations
  • Comprehensive reporting (more than 150 default reports)
  • Hand-held support with full POS functionality
  • Control of digital menu boards

Optional functionalities:

  • Control of kitchen display systems (KDS) to optimise order and food preparation processes
  • Time and attendance
  • Alert Manager to alert employees to events in the restaurant
  • And more

The MICROS 3700 POS system complies with fiscal and legal regulations, such as the PCI-DSS standards for secure credit card payments.

Open architecture that grows with your needs:

  • Designed to run on Microsoft® Windows® 2003 or XP Professional
  • Provides high performance and flexibility, easily integrating with OPOS-compliant peripheral hardware including printers, cash drawers and pole displays
  • System grows as your operation grows, allowing you to add workstations, new stores and applications easily
  • Maintenance-free, relational database for Sybase®, a leading provider of embedded database solutions for high-volume, transaction-oriented environments


The MICROS 3700 application runs on different MICORS POS hardware. We offer a choice of state-of-the-art, energy-saving POS hardware that has been developed with sustainability in mind at every stage of the development process. All our hardware systems are RoHS-compliant and our CE-based, fan- and diskless Workstations 4LX and 5 consume up to 60% less power than other comparable POS systems. Furthermore, the use of flash memory and passive cooling reduces the risk of costly mechanical failures, and improves system reliability and uptime.

MICROS is a your single-source provider of perfectly aligned hardware and software ensuring quick implementation and smooth running of your IT systems.

Combine with  MICROS Hardware

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Sodexo opened its second restaurant in Tallinn, Estonia

Baltic Hospitality and Retail Systems is glad to announce that Sodexo opened their second restaurant in Tallinn, Estonia in September 2016 with Oracle Hospitality products. The restaurant is using Oracle Hospitality RES 3700 Software together with Micros hardware to manage their daily operations.  Read more...

The newest member of Accor family in Riga choose Oracle Hospitality products

Baltic Hospitality and Retail Systems is glad to announce that Pullman Riga Old Town Hotel went live with Oracle Hospitality products on the 16th of June 2016. The hotel is using Oracle Hospitality OPERA5 Hotel Property System and Oracle Hospitality RES3700 Software together with Micros hardware to manage their daily operations.  Read more...



BHRS offers to hospitality, relaxation and entertainment companies wide range of integrated solutions that suite to small starting companies as also big complexes. No matter if you run a small limited services hotel, big accommodation complex, conference center, spa, hotel chain that runs in different countries, pub, fast food place or restaurant chain- we will be able to offer you a solution that fits perfectly to your company needs, makes everyday work smooth and provides you full control over the operations in your property.

Products made by BHRS cooperation partners have leading position in the hospitality industry and are chosen as preferred solutions by many bigger and smaller international hotel and restaurant chains. Our partners continuously invest to the development of the systems and look for new ways for remote management or the properties and communication with the end user using different channels. The wide selection of interfaces provide connection possibility to the most of international systems that are used in hospitality companies like telephone stations, Pay TV systems, lock systems, Building Management Systems, automatic minibars etc.


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BHRS (Baltic Hospitality & Retail Systems) OÜ is an international information technology development company that offers software and hardware solutions to the hotels and restaurants since 1996 and from 2013 also to the retail sector in Estonia, Latvia and Lithuania.


The mission of BHRS OÜ is to offer high quality integrated IT management solutions for hospitality and retail industry in Baltic countries and guarantee high-level customer satisfaction. Our product range has systems specifically created for both - large scale operators and smaller accommodation, catering and retail companies.